Tech will shape the future of work

Published Date: 19-06-2023 | 11:35 am

While artificial intelligence (AI) is expected to automate and change some jobs, it is also likely to create new job opportunities and require new skill sets from workers to stay relevant in future job markets.

In a constantly evolving world, one question is often asked: what is the future of work? With the arrival of artificial intelligence (AI), machine learning, social media, a variety of apps and ChatGPT-type technologies, the future of work is full of uncertainties. It is likely to be affected by a number of factors, including advancements in technologies and changes in the global economy. As artificial intelligence and robotics continue to improve, some jobs may become automated, leading to fewer jobs in certain industries.

Artificial intelligence is expected to impact jobs in various ways in the future. Some jobs may become obsolete or completely automated, while others may require a different set of skills. AI is expected to automate many jobs that are repetitive and predictable, such as manual labour jobs, data entry work, and some customer service roles. It will also create new jobs in areas such as software development, research, and cyber-security. It is also likely to impact industries such as healthcare, retail, finance, and transportation, and create new roles in these areas.

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The pandemic accelerated the trend of remote work and it is likely to continue to be a popular option for many people. Working from home is a good trend, which saves a lot of travelling time and expenses for the workers, while it saves the cost of setting up offices for the employers as well. It has enhanced flexibility. As work becomes more digital and remote, workers may expect more flexibility in their work schedules and arrangements. With remote work becoming common, collaboration tools and virtual communication platforms will become increasingly important. Some jobs may require new skills to work collaboratively with artificial intelligence, such as data scientists and engineers will be in high demand to build and maintain systems.

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The gig economy or on-demand work, such as Uber, Ola, Zomato and Swiggy, may continue to grow. Upskilling and reskilling will definitely help workers to adapt to the changing scenario. As technology evolves, workers may need to continually update their skills to remain relevant and fit for future roles. According to the World Economic Forum, 83 million jobs are projected to be lost and 69 million jobs are set to be created. Plus, 23% of the global labour market will witness a churn over the next five years.

The trend towards prioritizing work-life balance is likely to continue, with more companies offering flexible working hours to promote employee well-being. Some jobs will likely require a blend of human and AI capabilities, like customer service roles may require skills in using Al-powered tools to assist customers. AI is likely to create new job opportunities and require new skill sets from workers to stay relevant in the future job market. Instead of being replaced by AI, most workers will likely work alongside fast-evolving machines. The future of work will see a shift in demand away from office support positions and other low-skill jobs, and towards tech professionals such as computer engineers and IT specialists.

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The writer is a senior journalist and columnist. Views are personal. Twitter @narvijayyadav

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